Modern Supervision ON DEMAND

Overview

In today’s multifaceted organizational landscape, the role of a supervisor is both critical and challenging, often determining the success or failure of the entire organization. This comprehensive course is tailored specifically to equip both aspiring and experienced supervisors with the essential knowledge and skills needed for effective supervision. It addresses the complexity of the supervisory role, from decision-making processes to team productivity and conflict resolution. The course delves into the intricate aspects of supervision, such as management by objectives (MBO), planning, organizational structure, and communication improvement strategies. For potential supervisors, it provides a thorough introduction to the challenges they will face, and for seasoned supervisors, it offers a valuable review and fresh perspectives on various supervisory tasks. Additionally, the course covers critical areas like motivation theories, employee counseling, performance appraisals, and managing diverse groups. By completing this course, participants will be well-equipped to enhance their supervisory skills, leading to improved team productivity and organizational success.

Highlights

The supervisor’s role and making decisions. Objectives, supervisory planning and control. Organizing, delegating, and communicating. Motivation and employee development. Building team effort, counseling and appraising. Handling absenteeism, tardiness and conflict. Discrimination and supervising problem employees. Labor contracts and discipline issues. Reducing costs and supervising safety. Organizational politics. Managing supervisory time and self-development programs.

Prerequisites

None.

Designed For

CPAs, managers, human resources and financial professionals.

Objectives

Identify the titles, roles and skillsets of supervisors. Recognize different decision-making processes and the beneficial aspects of each. Recognize examples of how to improve work objectives and understand the concept of management by objectives (MBO). Recognize the planning process and the supervisor’s role in planning. Identify the rationale behind organizational structure and recognize how roles and individuals interact within the structure. Recognize ways to improve communication within the organization. Recognize different motivation theories and strategies. Identify examples of training experiences. Recognize the steps necessary to improve team productivity. Identify ways to help counsel employees and recognize the value and attributes of performance appraisals.